Question 1

How is my ROI calculated?

Accepted Answer

The calculator estimates your annual savings by comparing your current manual process costs against the costs with automation. It factors in your direct labor costs (verifications × hours × hourly rate) plus the hidden costs of rework from incomplete submissions. With the SOF Agent, we apply a 60% time reduction based on current customer implementations, meaning each verification takes approximately 40% of the original time. The calculator also accounts for improved first-time completion rates (92% vs. your current rate), which eliminates costly rework cycles.

Question 2

What assumptions does the calculator use?

Accepted Answer

The calculator is based on these key assumptions: 50-70% time reduction per verification through automated document analysis, data extraction, and risk assessment (calculator uses 60% as a conservative mid-point); 90-95% first-time completion rate with automation, compared to your current rate (calculator uses 92%); 1,800 working hours per FTE annually (industry standard for compliance roles, accounting for holidays and absence); and rework increases time investment by 50-100% for verifications requiring re-submission. These figures are based on industry studies from compliance automation providers, case studies from automated verification implementations, and data from current customer implementations.

Question 3

What's included in the savings estimate?

Accepted Answer

Your savings calculation includes: direct labor cost reduction from automated processing, eliminated rework costs from incomplete or rejected submissions, reduced client follow-up and document chase time, staff capacity freed for higher-value advisory work, and compliance risk mitigation value. The Hours Reclaimed and FTE Freed metrics show how much staff time becomes available for other work, while the Completion Improvement demonstrates the reduction in failed verifications.

Question 4

What's NOT included in these calculations?

Accepted Answer

This calculator focuses on direct time and labor savings. Additional benefits that provide value beyond these calculations include: improved client satisfaction from faster turnaround times, reduced compliance risk and regulatory exposure, enhanced audit trail quality and documentation, reduced client frustration and improved experience, better staff morale from eliminating tedious manual work, and competitive advantage in client acquisition.

Question 5

How accurate are these projections for my organisation?

Accepted Answer

Individual results will vary based on your organisation's specific circumstances, including: complexity and variety of your verification cases, current process efficiency and staff experience levels, quality of client-submitted documentation, your existing technology stack and integrations, and volume and consistency of verification requests. The 60% time reduction is a conservative mid-range estimate based on aggregate data. Some organisations see improvements at the higher end (70%+), particularly those handling high volumes of straightforward cases.

Question 6

How quickly can we expect to see ROI?

Accepted Answer

The SOF Agent typically delivers positive ROI within 3-6 months for organisations processing 500+ verifications annually. Most organisations are fully operational within 2-4 weeks. Higher volumes accelerate ROI achievement, and teams typically reach full efficiency within 30 days. Organisations processing 2,000+ verifications annually often break even within the first quarter and realize the full annual savings projection by month 6.

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